Can you buy monthly train tickets

For a comparable Cost per day, please select an even i. Please note this does not offer a full comparison of all the fares available for your journey. If you travel at off-peak times, use our online journey planner. Travelling with our contactless smartcard means you won't need a photocard — find out more. If you buy and download your Season Ticket to The Key, our contactless smartcard , you can fast-track through the station and avoid the queues.

If your Key is lost or stolen, we'll block it so you won't lose out, and we will replace your Key card for free. Should you need to get a refund, simply log into your account and follow the easy steps. The money will be refunded directly to you. Plus, if your journey is delayed by 15 minutes or more it is easy to claim compensation under our Delay Repay scheme. Order your Key card. If you already hold a paper Season Ticket, it's easy to transfer your ticket to The Key.

Simply enter the identification number on your ticket when prompted with the option to transfer to The Key. If you're planning to travel to the office a couple of times a week, our brand new Flexi Season ticket could be the perfect option and offer you better value for your commute.

Flexi Season will give you 8 days of travel in 28 days — anytime between two stations — giving you total freedom to choose when you travel. Flexi Season tickets are available on our Key contactless smartcard or you can find more info on our Flexi Season tickets page.

Plan ahead and make savings with an Annual Season Ticket. You will also receive an Annual Gold Card which enables you to purchase further discounted tickets for you and your friends, including:.

Disabled Persons Railcards are only available from the Railcard website. Buy your Annual Season Tickets online , from our Southeastern app or from our ticket offices. If you want to plan ahead on a short-term basis, our Monthly Season tickets are an ideal choice.

It doesn't have to be for one month either — you can tailor-make your Season ticket to your preferred time frame, from one month to one year and anything in between.

You can buy Monthly or Bespoke season tickets online , from our Southeastern app or from our ticket vending machines and ticket offices. With these tickets, you pay for 40 weeks and get 12 weeks for free. Our Key Smartcard is the easier, faster way to buy, renew and use your annual train Season ticket. Your ticket starts just two hours after you buy your annual ticket on the Key Smartcard. If you buy your paper annual Season ticket online, your need to start using your ticket within two weeks of the date you buy it.

Your yearly paper train ticket will arrive within five working days via post. You can also acquire your annual Season ticket at your local ticket office. Buy your Flexi Season Tickets online or at any of our ticket offices, load it onto your Key Smartcard, and travel when it suits you. Find out more.

When you buy an annual train ticket for travel within the Southern network, you will also qualify for an Annual Gold Card. This gives you a range of benefits including:. To qualify for your Gold Card, both your origin and destination stations must be within the Gold Card area. If a monthly or annual ticket is too long or too short, then a custom season ticket could be the perfect fit for you.

These can be useful if you need your season ticket to finish for example when the schools break up. No matter which train Season ticket you choose, remember to bring a valid photocard with you when you travel.

Our Key Smartcard is a great option to minimise social contact. Buy or renew season tickets online with the Key Smartcard, and quickly load your tickets to your Smartcard with our app. Company cheques are only accepted at Ticket Offices in payment for Annual season tickets only and only in the following circumstances:.

If the ticket is a renewal of an existing Annual season ticket paid for by cheque, it can be issued without further verification. You can buy your rail season ticket on the Key Smartcard. This looks and works like an Oyster card, meaning you can buy or renew tickets online, then tap in and out of stations. This option means that you must keep it away from other magnetic items like your bank cards, Oyster card and phone to avoid wiping this information.

Are you making the same journey more than three times a week? If so, you could make your regular trip cheaper and easier by choosing a Season ticket. Any additional charge or refund will be based on the ticket prices when the original Season Ticket was bought, pro rata to the periods before and after the changeover. No administration charge is made. Any ticket that has already been exchanged in this way may be accepted for further exchanges if necessary. Refunds If you no longer need your Season Ticket, you can apply for a refund from the retailer you bought it from.

You will need to return the Season Ticket to the retailer, except where the retailer can remotely cancel the Season Ticket. Any refund is calculated from the date the Season Ticket is returned to the retailer or the date the retailer has cancelled the Season Ticket for further use, and will be the difference between the price you paid and the cost of a ticket or tickets for the period for which you have actually used the ticket up to the date the Season Ticket has been returned or disabled for Flexi Season Ticket refund calculation — see 4.

Additional conditions specific to Flexi Season Tickets You must apply for a refund before the end of the Day validity period. Where the price is higher between the destination and origin of the Flexi Season for the appropriate ticket s to travel at peak time, covering one return journey, this higher price will be used in the refund calculation.

The refund calculation will be based on the price of the appropriate peak time fare as it was on the start date of your Flexi Season. Refund Eligibility There must be at least seven days remaining on a monthly or longer Season Ticket, or at least three days remaining on a 7-Day Season Ticket to obtain a refund although on some 7-Day Season Tickets there may be no refund value after three days of use, dependent upon the relevant Anytime Day Return price.

Flexi Seasons can only be refunded within their Day validity period, regardless of number of unused days held. Refunds are permitted on Duplicate Season Tickets. Please ask your retailer for more details.

In cases of illness, the refund can be backdated if you can produce evidence such as a medical certificate for a period before you request a refund, provided that you have not started travelling again using your Season Ticket since your illness. Additional conditions specific to Flexi Season Tickets If you can provide evidence such as a medical certificate that you were not able to apply for a refund before the end of the Day validity period because of illness, your retailer will still consider your refund application.

Child discount is available on Season Tickets. Lost or stolen Season Tickets or photocards If you lose your Season Ticket or it is stolen, report this immediately to the retailer from whom you bought it.

If you or we cannot recover the lost or stolen ticket, we will then consider an application for a duplicate ticket, if the original was issued for a period of one month or more. We may ask you or others for information. There is an administration charge when we issue a duplicate Season Ticket. We will refund with no administration charge the cost of tickets you buy while you are waiting for the duplicate ticket to be issued, if you hand these tickets in. If you lose your photocard or it is stolen, we can issue a new one, for which a further passport-type photograph is required.

If we need to reissue your Season Ticket, an administration charge will be made. Requirement to Show Season Tickets including dead battery on a mobile device - Damaged or defective Season Tickets You must always hold a valid ticket to travel and it must be readable by rail staff and validators. If your valid Season Ticket is damaged, illegible or defective, for example it will no longer work in ticket gates, it will be replaced by the retailer from whom it was purchased, provided the retailer which sold it can confirm the ticket is still valid.

Where your Season Ticket is held on a defective smartcard e. If your Season Ticket is held on a mobile device, you are responsible for ensuring that your Season Ticket can be scanned and your device has enough battery for the duration of your journey.

In order to claim such a refund, you will need to provide the retailer from whom you bought your Season Ticket with your Season Ticket and photocard if applicable , together with the additional Tickets you have purchased or any Penalty Fares notices.

A maximum of two refund claims on tickets purchased when a Season Ticket cannot be presented will be considered in any month period regardless of the number of Season Tickets bought during that time. Additional conditions specific to Flexi Season Tickets We will not make any refund on additional tickets purchased when you forgot to carry your Flexi Season ticket.

Monthly auto-renewal terms and conditions. When 11 monthly season tickets are bought in succession the 12th ticket is free of charge. Season tickets are for 1 month only and must be for the same journey and class of travel for 11 consecutive months. The 12th free season ticket will be for the same journey and class of travel.

Automatic renewal season tickets are only available on Touch Smartcard and purchased online at www. There are no refunds or cash equivalent available for the 12th free month if the ticket is no longer required. The 12th free ticket is not available where a refund, cancellation or changeover is given to any season ticket purchased in the preceding 11 months, see point The auto renewal can be cancelled at any time, see point Adult and child season tickets may qualify for the auto renewal scheme.

You may delay the renewal start date by 14 days to allow for a break in renewal, including your free season ticket. Where payment of your automatic renewal fails, you will be notified by email with options to follow.

Payment will be retried in 5 days and if the request for payment fails on the second attempt the renewal will be cancelled and a cancellation email will be sent to the registered user.